Open Seat

Account Deletion

Open Seat users can delete their account in the app from Profile → Your account → Delete my account.

Deleting an account removes the sign-in account with its phone number or email address, the profile and profile photos, verification selfies, the trusted contact, push tokens, direct messages, ratings the user gave, their seats on other people's plans, and plans they hosted. Upcoming hosted plans are cancelled first.

Some information is kept, with no name, phone number, email address, or photos attached:

• Messages sent in group table chats stay visible to the others at that table, without the user's name.
• Reports filed about the user (including the reporter's written description) and reports the user filed. Keeping these means deleting and recreating an account can't erase a history of complaints.
• A closed-account safety record: the former account identifier, counts of reports received and acted on, no-shows, blocks received, completed meals, and the closing date.
• App error reports, with the link to the account removed.

If you cannot access the app, request deletion at cyrus19901@gmail.com. Include the phone number or email address you signed in with, so we can verify ownership before deletion.